By Placing An Order With design.m3printing.com, You Agree To The Following Terms:
1. Quotations/Estimates Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
2. Payment Terms ALL orders must be prepaid due to the speed of our turnaround.
2. Late Payments All payments that are not received within 30 days from when the order was placed or by agreed upon date will be assed a 20% late payment charge.
3. Orders design.m3printing.com reserves the right to upgrade the order, at no additional charge, for any service and/or product ordered. design.m3printing.com also reserves the right to use its sole discretion in refusing to design anything it deems improper or known to be illegal. design.m3printing.com is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to design.m3printing.com for design, print and/or publication.
4. Current Specials In order to receive the discounts associated with M3 Design Studios's "Current Specials", you must include the appropriate/relevant promotion code when placing your order. If you do not include the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied after the order has been finalized. If participating in current specials, you agree to be a member of our mailing list; if you are not already. Specials are only available to eligible customers. Specials can be updated at any time.
5. Cancellations Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job before design work has commenced. Commencement of design is defined as when the order status becomes "In Production" for the first time. A minimum charge of $35 + 3% of total job cost is applied to jobs canceled. No refunds will be issued for orders cancelled after the business day order was placed. In those instances we will issue store credit.
6. General Refund Policy Under no circumstances will M3 Design Studios issue a refund. We only issue store credit.
7. Credit Card Forced Refund/Chargeback Policy All credit card issues and/or disputes on products or services purchased by your credit card authorization from design.m3printing.com shall be dealt with between the customer and design.m3printing.com. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.
8. Store Credit Under no circumstances will store credit be exchanged for cash. Store credit may not be combined with any current specials or other promotion.
9. Accuracy of Specifications Quotations are based on the accuracy of the specifications provided. design.m3printing.com can re-quote a job at the time of submission if the specifications do not conform to the information on which the original estimate was based. Orders placed with design.m3printing.com are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
10. Liability design.m3printing.com’s liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. design.m3printing.com warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. design.m3printing.com makes no other warranty and no actions or words of design.m3printing.com or its officers, employees or agents shall constitute a warranty.
11. Governing Law and Arbitration Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined by arbitration in accordance with the commercial arbitration rules then in force with the American Arbitration Association. The arbitration shall be conducted in Philadelphia, Pennsylvania and shall be subject to the substantive law of the State of Pennsylvania. The decision rendered by the arbitrator shall be accompanied by a written opinion in support thereof and shall be final, conclusive and binding upon the parties in the dispute without right of appeal. Judgment upon any such decision may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial acceptance of the decision of an order of enforcement, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys fees, to be paid by the parties against whom enforcement is ordered. The fees and expenses of such arbitration shall be borne by the non-prevailing party, as determined by such arbitration.
12. Indemnification The customer represents that it has the legal right to produce all printed materials ordered from design.m3printing.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against design.m3printing.com based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by design.m3printing.com ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold design.m3printing.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending design.m3printing.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing design.m3printing.com for any legal fees and expenses it reasonably incurs in responding.
13. Electronic Manuscripts/Images It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. design.m3printing.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until design.m3printing.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. design.m3printing.com does not archive your work for longer than it takes to produce the final product. Please save your work!
14. Alterations/Corrections Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current design rates of $70/hour.
15. Proofing Once a client approves the artwork the order status will be updated to "Completed". After this status has been reached no further work can be performed without a new order being placed.
16. Claims Claims for defects must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, design.m3printing.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that design.m3printing.com 's performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from design.m3printing.com shall be dealt with between the customer and design.m3printing.com .
17. Right to Subcontract design.m3printing.com shall have the right to assign any portion of the work required to another contractor 18. Privacy Statement Any information design.m3printing.com collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, current special notification and billing purposes only. 19. Samples design.m3printing.com may use your product for samples or advertising purposes.
20. Billing Your credit card bill will read "M3 Design Studios" or "M3 Design Studios".
21. Billing Penalties There will be a $25 charge for all returned checks
22. Changes to our Terms & Conditions Policy design.m3printing.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise. This policy was last changed on July 13, 2009.